Data Requests

If you'd like to access, correct, delete, or limit how we share the personal information we have about you, this is the page to submit that request.

Your rights

  • Access — get a copy of the personal data we hold about you.
  • Correct — fix anything we have that's wrong.
  • Delete — ask us to remove your data ("right to be forgotten").
  • Opt out — stop us from sharing your data with our advertising and analytics partners. (For the targeted-ad-specific opt-out, see Your Privacy Choices.)
  • Data portability — receive your data in a portable format.

How long it takes

  • EU/UK/EEA residents (GDPR): we respond within 30 days.
  • California residents (CCPA/CPRA): we respond within 45 days.
  • For some requests we'll need to verify your identity first — usually a confirmation email or order details.

How to submit a request

Email legal@andrewcharles.com from the email address you used at checkout. Please include:

  • The type of request (access, correct, delete, opt out, or data portability)
  • Your order number (if applicable) — helps us verify your identity faster
  • Any additional context about what you're asking for

We'll confirm receipt within 5 business days and respond fully within the timeframes above.